Privacy Policy
PROTECTING YOUR PRIVACY
At Dr Karen Doherty Ltd., we are 100% committed to protecting the privacy and security of our customers and site visitors. We appreciate and respect how important your privacy is. If you have any questions about how we Protect Your Privacy, send us an email at info@drkarendoherty.com.
For all our services, the data controller — the company that’s responsible for your privacy— is Dr Karen Doherty Ltd.
HOW WE USE YOUR INFORMATION
We use your information in a number of different ways — what we do depends on the information. The following sets this out in detail, showing how and why we use your information:
i) Your name and contact details – We use your contact details to respond to your enquiries and to keep you up to date via email about your appointments.
ii) Your contact history with us – To provide a better customer service and support to you, we keep your contact history to train our staff and to improve our service
iii) We may periodically contact you with our newsletter to alert you to our new treatments, news and exclusive offers - you can choose to unsubscribe from this at anytime.
SHARING YOUR INFORMATION
We do not, and will not, sell any of your personal data to any third party – including your name, address, email address or other information when you registered with us. We want to earn and maintain your trust, and we believe this is absolutely essential in order do that.
MARKETING MESSAGES
With your permission, we’ll send you marketing messages by email to keep you aware of what we’re up to and to help you see and find our services. You can stop receiving marketing messages from us at any time as follows:
• By clicking on the ‘unsubscribe’ link in any email from us
• By emailing us at info@drkarendoherty.com
Once you do this, we will update your profile to ensure that you don’t receive further marketing messages. Please note that it might take a few days for all our systems to be updated, so you might get messages from us while we process your request. Stopping marketing messages will not stop service communications (such as appointment updates or where you have expressed an interest in an activity at Dr Karen Doherty.
KEEPING YOUR INFORMATION
We’ll hold on to your information for as long as you have your account, or as long as is needed to be able to provide the services to you.
If reasonably necessary or required to meet legal or regulatory requirements, resolve disputes, prevent fraud and abuse, or enforce our terms and conditions, we may also keep hold of some of your information as required, even after you have closed your account or it is no longer needed to provide the services to you.
YOUR RIGHTS
You have a lot of rights relating to your personal information:
• The right to be informed about how your personal information is being used
• The right to access the personal information we hold about you
• The right to request the correction of inaccurate personal information we hold about you
• The right to request that we delete your data, or stop processing it or collecting it, in some
circumstances
• The right to stop direct marketing messages and to withdraw consent for other consent-based processing at any time
• The right to request that we transfer or port elements of your data either to you or another service provider
• The right to complain to your data protection regulator — in the UK, the Information Commissioner’s Office
If you want to exercise your rights, have a complaint, or just have questions, please contact us at info@drkarendoherty.com
CHANGES TO HOW WE PROTECT YOUR PRIVACY
We may change this page from time to time, to reflect how we are processing your data. If we make significant changes, we will make that clear on the Dr Karen Doherty website or by some other means of contact such as email, so that you are able to review the changes before you continue to use Dr Karen Doherty.
COOKIES
We use cookies on our website. For more information on cookies, please see our Cookies Policy.
HOW TO CONTACT US
We always want to hear from our clients and if you:
• Have any questions or feedback about this notice
• Would like us to stop using your information
• Want to exercise any of your rights as set out above, or have a complaint
Please don’t hesitate to contact our customer team, who will be happy to answer any questions you may have. You can also contact our privacy data controller by calling or sending us an email at info@drkarendoherty.com